Data Protection
At cb889, your privacy is not a footnote — it is a foundational commitment. This Policy explains exactly what data we collect, why we collect it, how we protect it, and what rights you have over it.
All data transmitted between your device and cb889 is protected by TLS 1.3 encryption. Data stored on our servers is encrypted at rest using AES-256. Zero reported breaches since platform launch.
cb889 does not sell, rent, or trade your personal data to any third party for marketing purposes — ever. Your information is used solely for platform operations, KYC compliance, and fraud prevention.
You may request access to, correction of, or deletion of your personal data at any time. Submit a data request through our 24/7 live chat or by emailing [email protected].
We collect only the data strictly necessary to operate your Account, process payments, verify your identity, and fulfill our regulatory obligations. No unnecessary data is collected or retained.
All personal data is held only for as long as necessary. Transaction records are retained for a minimum of five years to comply with AML regulations. Account data is deleted within 90 days of a verified closure request.
Our Indonesian-speaking support team can handle privacy inquiries in Bahasa Indonesia. For formal data requests, we respond within 30 calendar days in accordance with applicable data-protection standards.
cb889 is committed to protecting the privacy and personal data of every member who uses our online betting platform. We operate primarily for Indonesian players and take our responsibilities under applicable data-protection principles seriously. This Policy sets out in plain terms what data we hold, why we hold it, who may access it, and how long we keep it.
This Policy applies to all personal data collected through the cb889 website (https://cb889.cam), any mobile-optimized versions thereof, and all associated customer communications. It does not apply to any third-party websites that may be linked from our Platform — please review the privacy policies of those sites independently.
We review and update this Policy periodically. The effective date at the top of this page reflects the most recent revision. Continued use of the Platform after an update is posted constitutes your acceptance of the revised Policy.
cb889 collects the following categories of Personal Data:
| Data Category | Specific Data Points | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government ID number (KTP / passport) | Account creation, KYC, age verification |
| Contact Data | Email address, mobile phone number, city/province of residence | Account communications, support, notifications |
| Financial Data | Bank account name and number (BCA, BRI, BNI, Mandiri, etc.), e-wallet identifiers (OVO, DANA, GoPay), USDT wallet address | Deposit processing, withdrawal verification, AML compliance |
| Transaction Data | Deposit history, withdrawal history, bet history, game session records, bonus redemptions | Account management, fraud prevention, regulatory reporting |
| Technical Data | IP address, device type, browser type and version, operating system, session timestamps | Platform security, fraud detection, service optimization |
| Usage Data | Pages visited, features accessed, click patterns, game preferences | Platform improvement, responsible-gaming monitoring |
| Communication Data | Records of live chat sessions, emails sent to and from [email protected] | Dispute resolution, service quality, training |
We do not collect biometric data, precise geolocation data, health data, or data revealing political or religious beliefs. Where you voluntarily provide additional personal information not described above, we will handle it consistently with this Policy.
cb889 collects Personal Data through the following means:
cb889 processes Personal Data on the following legal grounds:
cb889 uses your Personal Data for the following specific purposes:
7.1 We do not sell your data. cb889 does not sell, rent, or exchange your Personal Data with any third party for their own commercial or marketing purposes.
7.2 Service providers. We share your Personal Data with carefully selected Data Processors who provide services on our behalf, including: payment gateway operators (local Indonesian bank APIs and USDT processors), KYC identity-verification partners, cloud infrastructure providers, customer-support platform vendors, and fraud-detection service providers. All processors are bound by written data-processing agreements that prohibit them from using your data for any purpose other than the specified service.
7.3 Legal and regulatory disclosure. cb889 may disclose your Personal Data to law-enforcement agencies, regulatory authorities, or courts where required to do so by law, court order, or regulatory direction. We will notify you of such disclosure where legally permitted to do so.
7.4 Business transfers. In the event of a merger, acquisition, or sale of all or a substantial portion of cb889's business assets, your Personal Data may be transferred to the acquiring entity. You will be notified of any such transfer and the privacy policy applicable thereafter.
7.5 Responsible-gaming referrals. With your explicit consent, cb889 may share limited contact information with accredited problem-gambling support services in Indonesia where our responsible-gaming monitoring indicates a significant concern.
cb889 uses the following types of cookies and similar tracking technologies on the Platform:
cb889 does not use third-party advertising or behavioral profiling cookies. You may manage cookie preferences through your browser settings; however, disabling strictly necessary cookies will impair your ability to log in and use the Platform.
cb889 retains Personal Data only for as long as necessary for the purposes for which it was collected, or as required by applicable law and regulatory obligations:
Where retention is required solely to comply with a legal obligation and the operational need has lapsed, data will be held in a restricted, archived state accessible only to compliance personnel.
cb889 implements a layered security architecture designed to protect your Personal Data from unauthorized access, loss, or alteration:
Subject to applicable law, you have the following rights with respect to your Personal Data held by cb889:
Request a copy of all Personal Data cb889 holds about you, along with information about how it is processed.
Request correction of inaccurate or incomplete Personal Data. Account profile details can also be updated directly through Account settings.
Request deletion of your Personal Data where it is no longer necessary, subject to legal retention obligations (e.g., AML records that must be held for five years).
Request that we limit processing of your data while a dispute over accuracy or lawfulness is under review.
Request a copy of your Account and transaction data in a structured, machine-readable format (CSV or JSON) for transfer to another service provider.
Object to processing based on our legitimate interests where your particular circumstances override those interests. You may always opt out of marketing communications at any time.
To exercise any of the above rights, contact our support team via live chat or email at [email protected]. We will respond within 30 calendar days. For complex requests, we may extend this period by a further 30 days with prior notice. We may need to verify your identity before fulfilling a data request.
cb889's Services are strictly intended for individuals aged 21 years and older. We do not knowingly collect Personal Data from individuals under the age of 21. Registration requires an affirmative declaration that the applicant is at least 21 years of age, and our KYC process includes age verification against government-issued identity documents.
If we discover or are notified that a User is under 21, we will immediately close the Account, void any associated winnings, return deposits where lawfully permissible, and securely delete all Personal Data associated with that Account within 30 days, except where retention is required by law.
If you believe a minor has opened an Account on cb889, please contact our support team immediately at [email protected].
The cb889 Platform may reference third-party services including licensed game studios, payment processors, and analytics providers. These third parties operate under their own privacy policies, which cb889 does not control. We do not embed external tracking pixels or advertising SDKs from third-party ad networks.
Game content is provided by licensed third-party studios under contractual data-processing agreements that restrict their use of any data shared to the specific purpose of game operation and dispute resolution. No personal data beyond a pseudonymous session identifier is shared with game studios.
Payment processors (local bank API operators, e-wallet providers) receive only the financial data strictly necessary to process the requested transaction. They are prohibited contractually from using your data for any other purpose.
As an internationally operating platform, cb889 may process or store some Personal Data on servers located outside of Indonesia. When Personal Data is transferred internationally, cb889 ensures that appropriate safeguards are in place, including:
Details of the specific safeguards applied to any international transfer can be provided on request by contacting our support team.
cb889 reviews this Privacy Policy at least annually and whenever changes in data-processing activities, technology, or applicable law necessitate an update. When material changes are made, we will:
If you do not agree with a material change to this Policy, you should close your Account before the change takes effect. Continued use of the Platform after the effective date of an update constitutes acceptance of the revised Policy.
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your Personal Data, please contact us through the following channels:
Please note that the email address above is displayed as plain text and is not a clickable mailto link. Copy it manually into your email client to compose a message.
We aim to respond to all privacy-related inquiries within 5 business days (WIB), and to formal data-subject requests within 30 calendar days.
Related Policies
Our Terms & Conditions cover account rules, deposits, and bonuses in detail. Our FAQ answers the most common member questions. Or return to the homepage to explore the platform.